GSCM 520 DeVry Week 3 Quiz

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GSCM 520 DeVry Week 3 Quiz

GSCM520

GSCM 520 DeVry Week 3 Quiz

 

GSCM 520 DeVry Week 3 Quiz

Question 1.1.(TCO 6) The philosophical leaders of the quality movement, Philip Crosby, W. Edwards Deming, and Joseph M. Juran, had the same general message about what it took to achieve outstanding quality. Which of the following was not part of that message?(Points : 3)

  • Quality is free
  • Leadership from senior management
  • Customer focus
  • Total involvement of the workforce
  • Continuous improvement

Question 2.2.(TCO 6) Fishbone diagram as part of a six-sigma quality improvement process might be found in which DMAIC category?(Points : 3)

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Question 3.3.(TCO 6) A Pareto chart as part of a six-sigma quality improvement process might be found in which DMAIC category?(Points : 3)

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

Question 4.4.(TCO 6) Which of the following is not an analytical tool used in six-sigma quality improvement programs?(Points : 3)

  • Flow charts
  • Run charts
  • Control charts
  • Pareto diagrams
  • Decision diagrams

Question 5.5.(TCO 6) The Malcolm Baldrige award selection process helps improve quality and productivity by which of the following means?(Points : 3)

  • Stimulating foreign based suppliers of American companies to improve quality
  • Reporting quality levels among American firms
  • Identifying American firms with the most difficult quality problems
  • Providing feedback to applicants by the examiners
  • Helping Baldrige award winners increase their sales

Question 6.6.(TCO 3) In the textbook, Toyota’s Fujio Cho identified which of the following types of waste to be eliminated?(Points : 3)

  • Underproduction
  • Excess quality
  • Preventive maintenance
  • Product defects
  • Kaizen

Question 7.7.(TCO 3) In a lean production system we expect to see which of the following?(Points : 3)

  • No extra inventory
  • Extra inventory of critical parts held just-in-case
  • More parts and fewer standardized product configurations
  • Managers being held responsible for quality of the work turned out
  • Closer management-labor relationships

Question 8.8.(TCO 3) In the textbook, Toyota’s Fujio Cho identified which of the following types of waste to be eliminated?(Points : 3)

  • Excess quality
  • Motion
  • Excess capacity
  • Underproduction
  • Excess demand

Question 9.9.(TCO 3) Group technology (GT) is credited with which of the following benefits?(Points : 3)

  • Reducing waiting time between process operations
  • Improving inventory discipline
  • Reducing required workforce skills
  • Improved labor relations
  • Improved small group functioning

Question 10.10.(TCO 3) To implement lean production schedules, a firm would do which of the following?(Points : 3)

  • Have excess capacity
  • Force demand
  • Hire a consultant
  • Bottom-up management
  • Implement Kanban groups