GSCM 530 DeVry Final Exam

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GSCM 530 DeVry Final Exam

GSCM530

GSCM 530 DeVry Final Exam

 

GSCM 530 DeVry Final Exam

  1. (TCO 1)The _____ develops forecasts by asking a panel of experts to individually respond to a series of questions. (Points : 10)
  • historical analogy approach
  • executive judgment approach
  • grassroots forecasting approach
  • marketing research forecasting approach
  • Delphi method

Question 2.2. (TCO 1) Services (Points : 10)

  • are tangible.
  • can be inventoried.
  • have short lead times.
  • are often capital intensive.

Question 3.3. (TCO 1) Customers can include (Points : 10)

  • internal customers only.
  • both internal and intermediate customers.
  • both intermediate and final customers.
  • internal, intermediate, and final customers.

Question 4.4. (TCO 1) A _____ supplier produces goods and services directly to the firm (e.g., the stock film wholesaler to the movie production company). (Points : 10)

  • first-tier
  • second-tier
  • echelon
  • downstream
  • None of the above

Question 5.5. (TCO 1) The question of which specific products and market segments the firm will serve is determined in which of the following strategic planning system levels? (Points : 10)

  • Corporate strategy
  • Strategic business unit
  • Functional strategy
  • Business model

Question 6.6. (TCO 2) Soft benefits of S&OP include (Points : 10)

  • enhanced teamwork.
  • better and faster decisions.
  • greater accountability for results.
  • All of the above
  • B and C only
  • A and C only

Question 7.7. (TCO 2) In a ____ production plan, the objective is to match production in each period to the _____ in that period, thus avoiding the need to hold inventory. (Points : 10)

  • chase, demand
  • level, demand
  • chase, supply
  • level, supply
  • hybrid, demand

Question 8.8. (TCO 4) _____ calculates when and how much of certain raw materials, parts, and subassemblies are needed for production. (Points : 10)

  • MRP
  • DRP
  • CRP
  • RRP

Question 9.9. (TCO 4) A primary function of _____ is to match supply with demand so the right quantities of raw materials, parts, and subassemblies are available when needed for production. (Points : 10)

  • MRP
  • DRP
  • CRP
  • RRP

Question 10.10. (TCO 5) The ERP system includes (Points : 10)

  • MRP.
  • MRP and CRP.
  • CRP and DRP.
  • MRP and DRP.
  • All of the above

Question 11.11. (TCO 3) A process that feeds a number of alternative processes coming out of it is a _____. (Points : 10)

  • bottleneck
  • core capability
  • feeder process
  • greatest variance process
  • kaizen event

Question 12.12. (TCO 5) The positioning and replenishment of finished goods inventories at the retail level can be determined using (Points : 10)

  • MRP.
  • CRP.
  • DRP.
  • RFID.

Question 13.13. (TCO 6) A successful project is (Points : 10)

  • completed within budget.
  • completed on time.
  • one that meets customer expectations.
  • one that meets team member and stakeholder expectations.
  • All of the above

Question 14.14. (TCO 6) The _____ project has several disadvantages, including duplication of resources, difficulty in transferring technology and learning, and ignoring organizational goals and policies. (Points : 10)

  • functional
  • matrix
  • pure
  • All of the above
  • None of the above

Question 15.15. (TCO 6) Which of the following statements about a work breakdown structure (WBS) is (are) true? (Points : 10)

  • A WBS is a hierarchical listing of project activities.
  • Small projects typically have four or more WBS levels.
  • It occurs before the project is defined and approved.
  • All of the above
  • None of the above

Question 16.16. (TCO 6) The _____ duration is an estimate of the task time if all possible delays were to be realized. (Points : 10)

  • best-case
  • worst-case
  • most likely case
  • All of the above
  • None of the above

Question 17.17. (TCO 7) The first step in process mapping and analysis is to (Points : 10)

  • determine the desired outcome for the process and the associated metrics needed to evaluate its performance.
  • identify and bound the critical process.
  • document the existing process.
  • analyze the process and prioritize opportunities for improvement.
  • recommend appropriate changes to the process.

Question 18.18. (TCO 7) _____ is (are) commonly used to indicate the general flow of plant processes and equipment. (Points : 10)

  • Service blueprinting
  • Process flow diagramming
  • Value stream mapping
  • Swim lanes

Question 19.19. (TCO 7) _____ refers to believable and honest communications from suppliers. (Points : 10)

  • Reliability
  • Responsiveness
  • Tangibles
  • Competence
  • Credibility

Question 20.20. (TCO 8) The uncertainty period is (Points : 10)

  • determined by the order interval.
  • determined by the supplier’s lead time.
  • a period of time in which you are uncertain about how much inventory is on hand.
  • All of the above
  • None of the above

Question 21. 21. (TCO 1) Explain how MAD is used to calculate forecast accuracy; provide an example of a MAD calculation. What one piece of data does MAD not show? (Points : 25)

Question 22. 22. (TCO 4) Explain how critical work centers are used to develop rough-cut capacity profiles for the product family and the master schedule. (Points : 25)

Question 23. 23. (TCO 3) Describe the various operations within an amusement park that need to have balanced capacity. Which operations are most likely to become a bottleneck? How might an amusement park utilize yield management to influence demand to better fit available capacity? (Points : 25)

Question 24. 24. (TCO 7) Consider products you consume. Identify purchases you have made from firms with the following market orientations: make to stock, make to order, assemble to order, and engineer to order. (Points : 25)